To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

HOW DO I CHANGE OR CANCEL MY ORDER?
We know how important your order is, so we aim to fulfill orders as quickly as possible. While we cannot cancel or change an order once it has been placed you are welcome to return the item to us in accordance with our return policy.
WHAT PAYMENT METHODS DO YOU ACCEPT?
Cartello Wear offers several payment options for your convenience. We accept PayPal, IDeal, Sofort Banking, ING Home’pay and Bancontact. We also take credit via Cartello points.
HOW CAN I TRACK MY PACKAGE?
In your shipping confirmation email, you’ll receive a link to the tracking history. From there, you can monitor your package’s progress until it’s delivered to your door.
WHAT IF MY PAYMENT IS DECLINED?
If your payment does not successfully process or if it is declined when trying to complete your purchase, you will have an opportunity to enter a new card number or alternative form of payment prior to completing your purchase.
I PLACED AN ORDER, BUT NEVER RECEIVED A CONFIRMATION EMAIL.
If you do not receive an email from Cartello Wear within a few hours of placing your order please check your Spam folder, alternatively the email address on file might be spelled incorrectly. If you need assistance, please contact us by clicking here.

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